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Department Partnership Contracts for First Responder Agencies

Bastion Responder Wellness partners with law enforcement, fire, EMS, dispatch, and other public safety agencies throughout Tennessee to provide ongoing mental health support, consultation, peer support oversight, wellness program development, and leadership guidance.

What Is a Department Partnership?

Department Partnership Contracts provide agencies with ongoing access to a licensed mental health professional who understands first responder culture and the realities of public safety work.

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Rather than seeking support only after challenges arise, departments receive proactive consultation, wellness planning, and clinical guidance designed to strengthen both personnel well-being and organizational resilience.

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Every agency has different needs, goals, and resources. Partnership contracts provide flexible, ongoing support that can be tailored to fit your department.

 

Potential areas of support include:

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  • Peer Support Program Development & Oversight

  • Leadership Consultation

  • Critical Incident Consultation

  • Wellness Program Development

  • Mental Health Training

  • Data Tracking & Outcome Reporting

Firefighter in turnout gear standing beside a fire apparatus during an emergency response operation.

Partnership Options

Every department has different needs, resources, and goals. Bastion offers multiple partnership levels designed to provide the right amount of support while allowing agencies to grow their wellness programs over time.

Tier 1

Comprehensive Support

A high level, fully integrated partnership with ongoing clinical oversight and priority access.
 

Includes:

  • Ongoing consultation and availability for leadership and staff

  • Priority response for critical incidents and urgent needs

  • Full peer support program development, implementation, and oversight

  • Strategic planning for wellness initiatives, policy, and long term sustainability

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Ideal for: Departments seeking embedded, consistent mental health support

Enhanced Partnership

Expanded support for agencies actively developing and strengthening wellness and peer support programs.

 

Includes:

  • Regular consultation with leadership and peer support teams

  • Increased availability for critical incident response and debriefings

  • Program development and implementation guidance

  • Priority access for trainings and department needs

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Ideal for: Departments ready to grow and formalize their wellness efforts
 

Tier 2

Foundational Support

A starting point for agencies looking to establish consistent mental health support and guidance.

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Includes:

  • Monthly consultation with leadership or designated staff

  • Clinical guidance for peer support teams

  • Limited availability for critical incident response

  • General wellness program recommendations

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Ideal for: Departments beginning to build a wellness foundation

Tier 3

EMS personnel preparing a patient stretcher beside an air medical helicopter during an emergency response.

Is a Department Partnership Right for Your Agency?

Whether you're launching a new wellness program, strengthening an existing peer support team, or looking for ongoing clinical guidance, Bastion can help create a partnership that aligns with your department's needs.

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